Our pledge at allpanelexchcom.in is to give our user a fair, secured and a transparent betting experience. Since it is an online gaming and betting service, all wagers always are considered final. Still, we know that there are cases where a review is necessary. This Refund Policy explains under what steps the following refunds will, or will not, be granted.
1. No Refunds on Completed Bets
If someone has confirmed a bet, the event has started, and they win or lose no refunds will be processed. This policy is applicable for all sports betting, live betting and casino game wagers.
2. Exceptions for Technical Errors
Under the following exceptional circumstances only may we accept refund requests.
Disconnection, technical failure and similar errors outside of our or the betrunner’s control is a technical glitch and in such cases the user may state that the bet had been placed due to a technical glitch.
This includes a technical fault or data feed issue which resulted in clearly incorrect odds being accepted with respect to a wager.
Fair Loss from Game Malfunctions: Unfair loss due to casino game crash or failure during gameplay, which equates to loss of funds.
Note: This is just one of such cases; in these, our support and compliance teams will investigate the problem to a T before any refund is even decided upon.
3. Account Verification Requirement
Users will be required to do some things before a refund is processed:
Complete the KYC (Know Your Customer) the verification process.
Offer relevant documentation such as identification and address.
Check the betting history and verify transaction details.
It protects against fraudulent refund claims and the process is a security process.
4. Deposit Refunds (If Applicable)
Only if Refunds are permitted for deposits can
The money deposited was not applied towards betting or gaming.
It is within 24 hours of the deposit that a refund request is made.
All verification checks are passed by the user’s account.
The same payment method used for deposit can only receive refunds.
5. Timeframe for Refunds
The approved refund requests mostly take 7 – 10 business days to process, but this time can vary from the payment method you used and the payment provider.
6. No Refunds for Bonus Abuse or Terms Violation
In case of bonus abuse and creating multiple accounts or violating Terms & Conditions, users will be ineligible for any of the form of refund. In case, any of the user’s account is found in breach of policy, allpanelexchcom.in has the right to withhold funds and close accounts.
7. How to Request a Refund
Please do get in touch with our support team if you believe you are entitled to a refund on any of the conditions above.
Your registered email address
Transaction ID and amount
Screenshot or details of the issue
Why you are asking for a refund in a clear way.
📩 Email: support@allpanelexchcom.in
💬 Live Chat: Available 24/7 on our website
8. Final Decision
It is a case to case basis whenever we are dealing with refund requests. Allpanelexch is an internet application with a final decision by the management of TheStake.org.in and once decided is final.
Stay Secure. Bet Responsibly.
It is our suggestion to all users to assess our Terms & Conditions, AML Policy and Responsible Gambling guidelines before using our services.
